Track
WhatsApp — Live Order Tracking
The fastest way to check an in-flight package. Send your order ID and get a timestamped update within minutes.
Open WhatsAppContact & Order Tracking
Tell us what you'd like from Amazon. We'll handle the rest — purchase, customs, doorstep.
Whether you're starting a new shopping request, checking on a package already in motion, or sourcing bulk inventory for a Pakistani storefront, the same Karachi-based team replies within minutes on WhatsApp and within one business day on email.
Free Quote — No Obligation
Send us your shopping list. We'll reply with landed cost and a delivery window.
Paste Amazon links or describe the products you'd like. The same form handles single-item gifts and bulk reseller orders — a Karachi-based specialist reviews every submission within one business day.
By the numbers · Q4 2025
Six years of verified cross-border deliveries into Pakistan.
9,400+
packages delivered to Pakistani doorsteps since 2019
9 days
average Karachi-to-Lahore transit — 38% faster than the industry benchmark
96.4%
first-attempt customs clearance at Karachi and Islamabad ports
4.9 / 5
Google rating across 612 verified customer reviews
Contact channels
Four ways to reach a human on the operations team.
Pick the channel that matches your intent — every route ends with the same Karachi-based specialists, no ticket numbers or email black holes.
Quote
Email — Formal Requests & Quotes
For bulk reseller briefs, customs paperwork, or detailed invoices. Replies land within one business day, Monday through Saturday.
[email protected]Urgent
Phone — Direct Line to Karachi HQ
For time-sensitive re-routes, delivery disputes, and same-day questions. Reception routes you straight to the duty manager.
+92 21 111 262 992Bulk
Walk-in — Reseller Desk at Centre Point
FBA resellers and Daraz / Shopify sellers can sit down with the sourcing team, audit warehouse inventory, and place bulk orders in person.
Book a desk visitPickup network · 87 cities
Drop off at a partner point closer than Karachi.
Customers outside the Sindh corridor can hand consolidated shipments to a verified local partner instead of booking a separate courier. Four flagship locations below — the full 87-city map is shared on request.
Karachi · Sindh
Centre Point HQ Pickup
Office 304, Centre Point, Main Shahrah-e-Faisal, Karachi 75400
Mon–Sat · 10:00–19:00 PKT
Open in MapsLahore · Punjab
Gulberg III Partner Point
Shop 12, Hafeez Centre Block B, Gulberg III, Lahore 54000
Mon–Sat · 11:00–20:00 PKT
Open in MapsIslamabad · ICT
Blue Area Partner Point
Office 5-A, Kohinoor Plaza, Jinnah Avenue, Blue Area, Islamabad 44000
Mon–Sat · 11:00–19:00 PKT
Open in MapsFaisalabad · Punjab
D-Ground Partner Point
Suite 4, Chenab Market, D-Ground, Faisalabad 38000
Mon–Sat · 11:00–19:30 PKT
Open in MapsOutside these four? Mention your city on WhatsApp and we'll route you to the nearest of the 87 partner pickup points.
Hours & promises
When we reply, and what happens if something goes wrong.
The Karachi operations desk opens at 10:00 PKT Monday and closes at 19:00 PKT Saturday. Sunday is a quiet day for the customs team; weekend requests queue and are answered first thing Monday morning. The Islamabad office mirrors the same hours. U.S. ops desk coverage extends the live window until 02:00 PKT for in-flight package queries.
WhatsApp is staffed continuously during business hours and typically replies in seven minutes or less. Email replies arrive within twelve hours on weekdays, twenty-four on weekends. Phone calls go to a duty manager, never an automated menu.
Zero lost-package guarantee: any item lost in transit or held by customs is refunded in full or reshipped at our cost. We've honoured every claim since launch in 2019, and the 96.4% first-attempt clearance rate is the reason claims are rare.